After you have watched the video "Ask the Customer" answer the questions below as comments:
1. Why is it so important to listen to your customers?
2. What statistic was mentioned in the video that should make the answer to the question above very obvious?
3.Ultimately what can happens if you donot listen to your customers?
4. Suppose you were tasked with a new football helmet to help prevent concusions. What type of open-ended-questions might you ask? Who would you ask?
47 comments:
1. so that you know what people are willing to purchase and how you can improve your product to make more profit.
2. 9 out of 10 products fail
3. your product could fail and that can cause your business to fail.
1)They tell you what they want and what they are willing to pay for if you make it
2)9 out of 10 products fail
3)Your product is going to fail
4)Football players, doctors, parents, coaches. I would ask them what material do you think helps protect kids heads the most
1)It is important to listen to your customers because you want to be aware of they like and dislike.
2)About every 9 out of 10 product fail because they do not listen to the customer they still want to use the old ways of marketing.
3) If they do not listen to the customer the product will fail because people are not buying it.
1. Its important to listen to the customer so you will have a better chance of having a sucessful product.
2. Nine out of every ten products fail.
3. If you dont listen to your customers then you will not make what will fix thier problem and your product will most likely fail.
4. I would ask players what makes football helmets comfortable. And then I would ask doctors what materials or design is needed to help prevent large impacts to the brain.
1. It is important to listen to the customers so you know their needs and wants. You don't want to make a product that no one has an interest in buying.
2. 9 out of 10 products fail.
3. You produce a product that they might not be interested in. The product would probably fail.
4. I would ask the questions to football players, coaches, and medical staff. I would ask what do you want to see in the helmets? Is there anything that is in a helmet that makes it uncomfortable? I would also ask the medical staff if they have any new technology suggestions to go in the helmets, and why they should be included.
1. Listening to your customer helps you decide what to produce.
2. 9 out of 10 products fail in the market.
3. Your product will fail because it does not meet custoemer needs.
4. What part of your head do you hit the most? What do you like about current helmets? What would you change? etc. I would ask football players as well as saftey specialists and doctors.
1.To find out their wants and their needs, and most importantly their "problem"
2.9 out of 10 products in the market fail
3. your product will fail and so will you
4.you would ask who uses them? and who will be buying them?. you would ask football teams and players who purchase their own helmets.
1. so you can see what they are looking for so you can give them the best product for their needs.
2.9 out of 10 products fail because buisness dont ask what the customer needs
3.You will give them something they arent looking for. you can also make them not wanna come back
4.i would ask football players what do they think would make their helmet have more protection and in what areas does it need more protection.
1. It is important to listen to the customer so you know what the customer wants rather than making something you think the customer needs.
2. 9 out of 10 new products fail.
3. Most likely your product or whatever it is you are selling will fail.
4. What do you want from a football helmet? Football players
1. Its important to listen to your customers because if you dont your product is likley to fail.
2. That 9 out of 10 products fail
3. You will most likley have an unsucessful product.
4. With the extra pads to prevent concusions does it still offer the same comfort as other helmets? This question would be directed to who ever manufactures the helmets.
1. If yuou listen to your customers you can then solve their problems, and solving the customer's problems can make you a very successful salesperson.
2. 9 out of 10 products fail in the marketplace.
3. If you don't listen to your customers people won't buy your product, and your product will fail.
4. I would ask the athletes why they need a new helmet, doctors could be asked what type of new helmet could prevent concussions, and why concussions occur in the first place. By using these responses I can create a better football helmet than the one before.
1. If you don't listen to what your customers want, then you won't know what to produce. If you produce the wrong thing, you will not make a profit and your product will fail.
2. "9 out of 10 products fail"
3. You will go out of business because your product will fail.
4. I would ask things like "What part of your head do you feel is in the most danger of being damaged?" and I would probably ask football players or coaches.
1. It is so important to listen to your customers because if you are manufacturing things that they dont want/need then nobody is buying the product and no money is being made.
2. The statistic that was mentioned in the video was like 9 out of 10 products fail in the market.
3. If you don't listen to your customers the product will fail and you will make no money.
4. An open-ended-question i would ask if i were to make a new football helmet would be which part of your head gets hit the hardest or what do you think would make for a good football helmet? I would ask the football players, and coaches.
1. Why is it so important to listen to your customers?
the customers wants needs and what their problem is.
2. What statistic was mentioned in the video that should make the answer to the question above very obvious?
9 out of 10 products fail because the salesperson doesnt know exactly how to solve the custoemrs problem.
3.Ultimately what can happens if you donot listen to your customers?
they will simply smile or shrugg and walk away empty handed or with a product they were not happy with.
4. Suppose you were tasked with a new football helmet to help prevent concusions. What type of open-ended-questions might you ask? Who would you ask?
how do you think a helmet to prevent a concusion would help your game as a football player?
1.It is importsnt to listen to your custom,ers because if you dont satisfy there wants and needs your buyisness will fail. Customers are essential to a productive buisness
2.9 out of 10 products fail which is 90%
3.You buisness is more likely to fail
4.Want a safer playing experience? and you would ask highschool football teams and nfl/ college leagues
1. It is important to listen to the customers because they know what they want and what they want is what they will get.
2. the video said that only 9 out of 10 fail.
3. if you dont listen to your customers then your products may not be sold because you dont know what the customer will want. if you ask the customer what they want and listen to what they want, that will help you sell them the product that they need.
4. an open ended question i would ask is has this helmet been tested to see if it will prevent concusions. and i would probably ask the company that produced the helmet.
1. So you know what they want so that you can produce it and make money knowing that they will buy it.
2. 9 out of 10 products fail.
3. If you dont listen to your customers you product will ultimately fail or struggle.
4. You would ask doctors where vulnerable part to the head are so tht you can add more protection. you would also ask the players where they feel they need more protection and comfort.
1. If youu dont listent to your customers you wont know what they want so they wont like your product so it will fail.
2. It was mentioned that 9 out of 10 products failed on the market.
3. They will not like your product so they wont buy it and your prduct will fail.
4. I would ask a doctor or a trainer what really happens during a concussion.
1. Its important to listen to your customers because than you can determine their wnats and needs to give them the product that will satisfy the wants and needs.
2. Nine out of ten products will always fail to make success.
3. When you don't listen to your customer, you will not be able to give them the product which will leave them unsatisfied.
4. I would ask football players who would want to prevent concussions, and I would ask if they still recieve injuries with the helmet they have now.
1. It is important to listen to your customer because if you dont you will never know what they want.
2. the fact that 9 out of 10 new products fail
3. If you dont listen to your customer they will not be satisfied by your products and you wont sell anything
4. I would ask a football player, "What problems do you have with your current football helmet, and what sorts of things do you think would help reduce the occurance of a concussion?"
1. because if you dont you might no get what the customer wants or is asking for or you can end up giving them the wrong item they asking for.
2. that 9 out of 10 products are failure.
3. you will not know what they exactly want.
4. i would ask the customer, what kind os design of helmet woould you like to have
1. It is important to listen to your customers because you want to be aware of if they like or if they dislike the way your products are.
2. That 90% of all products that are on the market end up failing.
3. Eventually to the extreme your business could end up failing.
4. I would ask someone from Riddell which is a NFL equimpment manufacturer. I would ask of material can me used or how the frame of the helmet could be altered so players are concussion free.
1. Because what you are making is going to be sold to them, and if they don’t like it, they won’t buy it.
2. Most businesses fail because they didn’t ask the right questions
3. Your product fails.
4. How do players hit each other? What part of the brain is most subject to injury? Ask Players/Coaches/Doctors
1.so your product doesnt fail
2. out of ten products fail
3. your prudcut fails and you lose money
4. what is your biggest fear about playing football? the customer, hopefuly they would answer geting hurt, head concusions, something on the lines of that
1.You need to know what your custoemrs want and need.
2.9 out of 10 products fail.
3.Your product will fail.
4.What do you not like about your current helmet?
What do you want the new helmet to do?
1. If you don t listen to your customer the product will fail because the customer is the person who is buying and if nobody buys the product you will lose money.
2. 9 out of 10 products fail and on eof the main reasons is because they dont ask the customer and they just infere what a customer needs.
3. If you dont listen to your customers your product will fail and possibly you will run out of business completely.
4. I would ask what would you be willing to pay for this product. What features would you like to see and what colors the helmets should be and why. I would ask people who play football, the parents of kids playing football, and coaches around the nation.
1. You need to know what the exact needs and wants of your customers are.
2. 9 out of 10 products fail.
3. Your product can fail very quickly.
4. You could ask football players and their parents questions like..
What would you change about your current helmet?
What would you like to change about your son's helmet to make it safer?
1. If you don't fit the exact needs/wants of the customer, the product shall fail.
2. 9/10 products fail.
3. You can produce a product that costs you millions and end up being a complete failure because the cusomters do not want it.
4. What are some shapes you would like to see? What should be the ratio to foam padding and air inflated padding in the helmet? What types of straps?
I would ask players and coaches themselves. The people who number one are going to be the ones buying it in the end, and number two have the most experience with the items.
1. They are the ones that are going to be purchasing the products and you have to make sure your product fulfills their wants.
2. 90% of products fail because they did not meet the needs of the customer.
3. They will stop buying your product and it will fail because it does not meet their wants.
4. I would ask football players what they look for in a helment and how can the football helments they are using now be improved.
1. It is so important to listen to the customer because if you dont listen to the customer it is likely your producut will fail considering the customer is the one who is buying your product.
2 9 out of 10 products fail. This shows that you should really know what your doing before you start soemthing and make sure it will work out.
3. If you dont listen to your customer your product will fail
4. I might ask would you wear this helmet? Are you willing to pay the price? i would ask football players, coaches, and highschool boys who are athletic
1. Because if just can't assume a product you made for a customer might be the one they needed because if you present it to them, then it might turn out to be the wrong color or wrong item of that customer's needs.
2. That 9 out of 10 will fail.
3. Then you could screw up the product because your not listening to what there saying what they want.
4. Maybe what kind of padding they'd want in the helmet for general questions around there, also you would ask the people who develop and design the helmets.
1.) Listening to your customers is important so that you don't create a product that no one wants.
2.) 9 out of 10 products fail, so it's obvious that creators of new products should talk to their customers.
3.) If you don't listen to your customers, there is a big possibility that your product will fail.
4.) What's your biggest fear while playing football? I would ask football players.
1. Listening to your customers is important becasue they will tell you what to make. If you ask the customer then you know your product will be successful because its specifically what they want.
2. 9 out of 10 products normally fail
3.If you don't listen to your customers then there is less likely a chance you are going to succeed with your products.
4.I would ask football players, football coaches, and doctors. I would ask questions like, How do you get concusions? What things are a necessity on a football helmet? and How often do concusions occur?
1. Because if you don't listen to them, they won't buy the product when you produce it.
2. 9/10 Products fail.
3. No one will buy it, because it didn't meet their needs. So it will fail.
4. I would ask football players at many levels the level of comfort they want while keeping the protection high.
1. So you dont produce it and then they say well we want it like this.
2. 9 out of 10 new products fail.
3. Your product will come out and nobody will buy it.
4. What would you like the helmet to look like. Where is the part of the helmet that is hit the most. You could ask any football player.
1.You need to listen to them so you know what they want.
2. That most products fail if you do not answer the customer.
3. Your product will fail.
4.What do you look for in a football helmet? What do you think you would want it to look like?
1. if you dont listen to your customers then you might not get acactly what they want
2.9 out of 10 products fail
3. your product wont make it
4.would you like a bigger helmet with more padding or a smaller helment with little to no padding and you would ask football players
1. to know what the customers needs are
2.9 out of 10 products fail
3.Your product may fail
4.which part of the head must be protected the most....football players or coaches
1. It is important because you can produce a product and think it's a great idea, but if they customers dont want it then your product is going to fail.
2. 9/10 products fail.
3. You will fail at trying to sell a product to customers and your busniess attempt will be ruined.
3. I would ask football players, their parents, and football coaches questions like: What is important in a helmet? What could we improve? What do you like about it?
1. It is important to listen to the customer so that you do not fail, so you know exactly what the customer really wants.
2. every 9 out of 10 products fail.
3. if you do not listen to your customer you can fail, and become bankrupt.
4. You could ask something like what does this helmet do for you? I would ask the customer.
1. The customer will have the best ideas that will make your product a success and if you dont listen to the customers and do what they want your product will fail
2. 9 out of 10 products fail
3. your product could fail
4. "What about regular helmets could be changed to prevent concusions?" I would ask football players and coaches.
1.because if you make a product that nobody really wants your product is goin to fail
2.9/10 failed
3.your product will fail
4.whom how and to where to produce.because you need to see if your customers are goin to like it
1) so then you can get a good product and not have the product fail.
2) 9/10 new products fail
3) your product will fail
4) what do you look for in a football helmet? football players
1. because you have to make sure that you fulfill all there needs and wants
2. because 9 out of 10 new products fail.
3. If you dont listen to your customers than you can end up with a good product but it might not meet all of the customers needs
4. What is the most important safety feature to you? and i would ask football players and coaches
1. Because you need to know what the customers want in order to sell your product to them, if the customer doesn't want the product, than they wont buy it, no matter how much promoting or advertising you do for it.
2. 9 out of every 10 product designs fail going into the market because nobody wants to buy them.
3. You dont sell your product and you go bankrupt, and your business goes under.
4. I would ask the football players, the team managers, the coaches, and than the owner of the team. Ask the players if they like getting their brains beat to a pulp, or what kind of added protection would they like on the field. Than to the coaches and owner I would ask if they would like to have the players to have more playing time instead of being out with injuries.
1)It is important to listen to customers because if you do not fit the needs and wants of your customers then your will product will fail.
2)Every 9 out of 10 products fail.
3)Your product won't sell and your company will lose money.
4)I would ask the players and doctors how much padding the helmet needs. Also I would ask them what type shape of teh helmet best protects the player without disrupting performance.
It is important to listen to your customers because if you dont, you wont know what products they are in need of and your product will fail. 9 out of every 10 products fail. If you dont listen to your customers, your product will ultimately fail. I would ask people attending certain sports stores like dicks about the helmets and i would ask them questions like "what feature do they look for most in a helmet?"
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