After watching the video answer the questions below as posted comments:
Suggestion Selling
1. What does the narrator mean by a soft-sell when doing suggestion selling?
2. Based on what you heard in the video why is suggestion selling so important?
3. What is the difference between suggestion selling and upselling?
4. Do you think that suggestion selling has any value to the customers.?
5. When someone tries to do suggestion selling with you do you feel pressured? Why?
43 comments:
1. A soft-sell is not being too aggresive when selling, but making a more soft approach.
2. Suggestion selling is so important to increase sales and profits.
3. Suggestion selling is suggesting things to go with what you ahve bought, and upselling is when you try to suggest something that compliments the product or maybe is a different product but it is more expensive.
4. Suggestion selling does have some value to the customers because they are getting more for their money and are walking out with maybe more than they wanted.
5. I do not feel pressured because you can always say no.
1. He means to not be pushy.
2. It's an easy way to make more sales.
3. Suggestion selling is using an item the customer is already purchasing and add another sale by suggesting another product they can buy.
4. Yes because it can save customer's time like if they need batteries and the salesperson suggests to buy batteries, it saves the customer time.
5. Yes because it feel's like their just trying to spend more money for their benefit.
1. The selling is not pushy, but friendly and discrete.
2. Suggestion selling helps to increase sales, and increases profits.
3. Suggestion selling is selling an item that complements the purchase, while upselling is selling more of the same product or a more expensive version of the product.
4. Sometimes, because with items like toys that need batteries, the suggestion selling helps with another item needed for the function of the original product.
5. Yes. It feels they are trying to force something on me.
1. Don't push suggestion selling, just try to help the customer find other products.
2. It maximizes profit and helps the customer.
3. Suggestion selling is just offering other products and upselling is suggesting a product with a higher value than the one the customer wants.
4. Yes, it adds to the quality of a product and lets a customer enjoy a product more
5. A little bit, usually I feel like a salesperson is just trying to get me to buy more, not help me with a product.
1. not being to agressive when trying to sell things.
2. because you can sell morethings when doing this.
3. suggestion selling is suggesting a product to someone and up selling is selling a higher price item.
4. yes because the customer might get a better deal.
5. sometimes because they might take it to far and pressure you into buying somethin
1. The narrorator means to not be pushy and to let the customer make thier own decisions.
2. Suggestion selling is so imporatnt because it makes the customer feel cared for and it makes more profit.
3. Suggestion selling is selling products that go well with the original purchase. Upselling is selling a better version of the original product.
4. Suggestion selling makes the customer feel like the salesperson actually cares and knows thier products.
5. I do feel pressured to buy, but its not neccessarily negative pressure. Sometime the salesperon pushes to hard.
1) Dont try to force people to buy your items just calmly try to persaude them.
2)maximes profit
3) Upseeling is getting someone to pay more for a higher quality of the product, but suggestion selling is when you try to persaude them to buy something that complemtants the item their buying.
4) yes becasue they are getting items that are complements.
5)No. I just tell them no..
1. It means you are just having a casual conersation not really trying to sell hard.
2. It helps you maximize profit and create more customers.
3. Suggestion selling is just suggested things to buy an upsale is convincing a customer to buy a more expensive or better product.
4. Yes because it may prevent the customer from having to make an extra trip to the store.
5. No because i know i dont have to buy it but if i need it then i will be thankful for the suggestion.
1. It's not pushy, nor aggressive way of suggestion selling.
2. Suggestion selling is important because it increases transaction,
3. Suggestion selling is when you suggest other products to the customer that complements the product that the customer is commited to buy. Upselling is when you recommend a better or more expensive version of the product.
4. Yes, they might've not been aware of an item the customer probably needed or could've complemented the purchase.
5. Yes, because then I feel guilty for not buying it, so it makes me kind of have to buy it.
1. Soft-selling is selling that isn't pushy, but conversational.
2. Suggestion selling can increase the amount of money gained per transaction.
3. Suggestion selling is suggesting that the customer buys another product that complements the product the customer has picked out. Upselling is suggestion the customer buys a more expensive version of the same product.
4.Suggestion selling does have some value to the customer, in that the saleperson can suggest items that complement the item that the customer did not know existed.
1. Soft selling is when they do suggestion selling but isnt pushy or trying to force you into buying something.
2. Suggestion selling makes buying easier for the customer and gets more money for the store.
3. Suggestion selling when there is selling related items. Upselling is when you try to sell the same product, but a higher price that may have better preformance.
4. I feel customers do feel value in suggestion selling because it can help them get things that they may need and save them a trip to a different store.
5. I do feel pressured because most of the time I have a set thing that I wanted to buy and then I feel like I need more before I leave. It makes me feel some pressure.
1. Offer a personal approach when doing suggestion selling. Don't rush right into selling something, try to get a relationship with the customer.
2. Suggestion selling is important because it benefits the salesperson, customer, and the company. You will be viewed as an effective salesperson.
3. Suggestion selling is selling additional goods or services to the customer that relates to the product the customer is already going to purchase. Upselling is when a sales representative that may suggest buying larger quantities of goods so a customer qualifies for special discounts, payment terms, or delivery charges.
4. The customer ends up spending more money, but also is benefitting because he or she is more pleased with the original purchase.
5. I sort of feel pressured, but usually I don't need it so I kindly decline. I think when someone tries to do suggestion selling you feel like you should buy it becuase they took the time to help you find what you were looking for.
1. Soft selling is when you offer an item but you dont push hard or be agressive with the item.
2. It leads to is quick, easy and a high profit return.
3. Up selling is selling is the same product but a nicer verison and a suggestion selling is selling a product that complaiments the product they are purchasing.
4. Yes, it saves the customer time in some sales such as selling batteries with a toy that needs them or completes an outfit.
5. I do in a way becuase I know they are overpricing the suggested item but it saves me an extra stop so I feel that it is sometimes worth it.
1. By not being pushy and letting the customer be eased into buying.
2. Suggestion selling helps the customer get a better experience out of his product. It also brings in more money to the firm.
3. Suggestion selling is selling products that go with the original product, upselling is taking the original product and offering a better version of it.
4. Yes. Without suggestion selling a customer would not get the full experience of the product.
5. No. If a salesperson tries to do suggestion selling that would be a good purchase than I feel that the salesperson is working with me for my benefit.
1.when he talks about soft selling when doing suggestion selling is when you get a cutomer to buy a product you should soft sell and tell them an accecorie looks good with it.
2.suggestion selling is so important because it gets the customer to think about other product that would look good with the original product.
3. suggestion selling is when you suggest a product that would fit well with the product. and upselling is when you try getting the customer to buy the better product or more expensive product.
4.i do think suggestion selling has value to the customer because it allows them to look at what would go with their product.
5. i dont feel pressured because i might would buy it later. but it does get me thinking about the product more.
1. when he was talking about sof selling he meant that when you are trying to sell something to a customer you shouldnt pursh or be aggresive when trying to sell and during the closing try to make conversation and not be pushy about getting the cutsomer to buy a product.
2. suggestion selling is important becasue when you are talking to the customer you can suggest items that the customer might like to get while buying another product. this will get customers to buy more things.
3. suggestion selling is when you suggest an item that the customer might like to purchase while buying another product. and upselling is when the salesperson tells you that one product will be better than the product that the customer is already looking at.
4. I think suggestion selling has value to the customers becasue you can always buy it but you dont have to. it is nice to have something suggested that you might like becasue you might want it after the salesperson shows it to you or suggests it.
5. I dont feel pressured becasue if a salesperson suggests something to me i might want to know what it is and if i like it i will get it but if i dont like it i will just say i dont want it.
1) The narrator meant by soft- sell as not pushy when doing suggestion selling.
2) Suggestion selling is important because it benefits the customer, salesperson, and the company. It involes selling customers other items that will ultimately save time and money or make the original purchase more enjoyable.
3) Suggestion selling is selling additional goods or services to the customer. Up-selling a sales representative may suggest buying larger quantites of goods so a customer qualifies for special discounts, payment terms, or delievery charges.
4)The customer benefits because he or she is more pleased witht he original purchase.
5)You feel pressured because they are confronting you in a pushy and aggressive way.
1. When he says soft-sell, he means not to be aggresive and to be sincere while selling.
2. Suggestion selling is important because it makes the customer make more small purchases along with their original purchase.
3. Suggestion selling is suggesting completely seperate items that may go a long with the original item, while upselling is selling the same type of product, only more expensive because of higher quality, durability, etc.
4. Yes, because sometimes it eliminates customers having to make another trip to go shopping just for a small accessory that goes along with their original purchase.
5. Most often I do feel pressured, usually because I feel like the salesperson isn't thinking about what I want, but is thinking about the extra money that they will get for making another sale.
1.non pushy and non sugestion
2.ist how you gan gain more money
3.upselling is all about selling more along with the wanted object,while sugestion selling is all about selling what you think the coustomer wants.
4.it lets the coustomer know that there is more stuff out there for them to buy
5.a little. they are trying to make me buy more.
1. Don't try and end the sale early keep trying to sell other products to the customer.
2. It maximizes profit and helps the customer feel more comfortable when they buy something
3. Suggestion selling is where you suggest other accesories to go along with the original purchase and upselling is where you try and push the customers to buy more expensive items
4. Yes, it adds to the quality of the product and lets a customer enjoy a product a little more.
5. Yes, because possibly you might not want to buy other products to coorespond with your original buy intentions.
1.Soft selling b/c you are just making a suggestion and not reely pressuring the customer to buy it but you are making it sound reely good.
2. suggestion selling can make your money that you made increase by a lot. just by simply suggesting that the customer should buy THIS along w/ THAT product.
3. suggestion is asking if they want to buy additional items.Upselling is placing the item where the customer can see it.
4.It has more value to the seller than the customer b/c the seller is making more money if the customer decides to buy it. if customer accepts the suggestion and says yes than the product will compliment the original product or be better than the original.
5. sometimes b/c the product they are suggesting sounds so good but you know that you only came for one thing, so you are caught in a hard decision.
1. What does the narrator mean by a soft-sell when doing suggestion selling?
The clsoing should be soft, and more conversational verses just a sales pitch.
2. Based on what you heard in the video why is suggestion selling so important?
Suggestion selling is so important because of the amount of money that can be made by convincing a customer to purchase more items, which makes the overall payment more expensive.
3. What is the difference between suggestion selling and upselling?
Up selling is advertising a more expensive version of a product that would go with a product where as suggestion selling is a product that would compliment a purchase decision that has already been made.
4. Do you think that suggestion selling has any value to the customers.?
I do think that suggestion selling has some value to the customer when there is a product that is suggested for them to buy,acually compliments thier first product decision.
5. When someone tries to do suggestion selling with you do you feel pressured? Why?
I do because, some of the time i dont always want to purchase that item.
1. dont be too pushy and lose the sale
2.it helps you sell more products
3. suggestion is offering products comeplementory to what the customer allready purchased, up selling is getting you to buy a better version of a produc
4.yeah, it makes them feel like they made a good purchase
5.no, i usualy like their offer and if i dont i just say im not interested
1.A sell that is not pushy that gets people to buy products that compliment the product they are already planning to buy.
2.It makes it so you can get more than one sale out of each person.
3.Suggestion selling is selling a product that compliments the product the customer is already planning on buying. Upselling is trying to get the customer to buy a better version of what you have already planned on purchasing.
4.Yes, sometimes it saves the customer time.
5.No, because it is supposed to be a product that will help your product work better.
1. A soft-sell means not being too pushy when selling an item
2.Suggestion selling is so important because you are able to make a bigger profit when having the customer by more then 1 item
3. Suggestion selling is complimentary products that work with what they already bought. Upselling is offering your customer a better version of what you have already purchased
4.Yes, i think suggestion selling has value to customers. for example if a customer buy a cd player and someone suggests batteries for it it benefits the customer not going back just to buy batteries
5. i do feel pressured but in a good way because i usually want or need whatever they are suggesting
1. Don't be too pushy or else you might lose the sale.
2. It increases net profit.
3. Upselling is a better version of what you already have. Suggestion selling is when you offer goods that go with the purchase that the customer has already purchased.
4. Yes, it makes the product more enjoyable for the customer.
5. No, they are just annoying.
1. They mean to not be pushy or aggressive when it comes to suggesting a product for a customer.
2. Suggestion selling makes it so that you can heavily increase your profits by making the customers buy more then intended.
3. Suggestion selling is an attempt to get the customer to buy things that compliment something they are already purchasing, as upselling is improving the item they are buying.
4. Somewhat, as sometimes the idea of suggestion selling can be redundant and annoying, but other times I would benefit from the advice.
5. Yes, because a lot of sales associates don't know how to successfully act on suggestion selling and they make me feel like I have to.
1. Where the salesperson is not being pushy but gets the person to buy things that compliment the thing they already purchased.
2. It allows you to make more money because the customer is buying more than what they came in for.
3. Suggestion selling is selling a product that compliments the product the custoemr is already buying. Up selling is trying to get the customer to buy a better version of what they are already planing to buy.
4. I think it has more value to the seller but the customer still gets some useful things out of it so it helps them too.
5. I usually do feel pressured because when i go in to buy something thats all im looking for and i dont want people trying to get me to buy extra things.
1. a soft sell is a sell that isnt to pushy, and you just suggest that the customer buys the product.
2. Suggestion selling is important because it is an easy sale.
3. suggestion selling is something that is complimentary to your origional purchase. upselling is suggesting that the customer buys something better/ more expensive.
4. I think that it has value to the customer, because they are encouraged to buy something else every time they go to the cash register.
5. I do not feel pressured, but i feel like i should still buy the suggested product
1. Just imply buying it dont force it on them.
2. Because if you sell one thing you can get them to buy something that is similar to that so the dollar per transaction go's up.
3. Suggestion selling is getting people to buy something that adds on to what they just bought. Upselling is getting the customer to buy something that is of better quality than what they are about to purchase.
4. Yes the salesperson is pointing out things that go along with what the customer is buying.
5. Yes in a way. Because you dont really want to say no to the person.
1. The soft-sell means that you don't want to rush the customer.
2. You can sell more to customers instead of them buying one item.
3. Upselling is upgradeing the item you are going to buy.
4. Yes, they may want advice.
5. No, I konw it is just a suggestion.
1. You should not push the customer because they will leave the store and the customer will not come back to the store and they will tell friends to not shop there.
2. Suggestive selling is so important because it gives the business more money and there is a better chance they will sell that product. Also, it saves time for customers and makes them happy.
3. Upselling is trying to convince a customer to buy the same product but a better version that will help them. Suggestive is when you try to convince the customer to buy products that would help the product like batteries for a Guiatr Hero controller.
4. Yes because this saves customers time and they feel they have something that makes a product better and more enjoyable.
5. I feel pressured because you feel uncomftorable because they try to make you buy something you dont really want and you feel bad when you say no to them.
1. Don't force the extra product, just help the customer, get to know them and be friendly, don;t be pushy.
2. It is so important because it can maximize the money being made. It saves people time and makes them happy.
3. Suggestion selling is suggesting a product that goes along with the one they are going to buy. Upselling is suggesting to buy the better product which may cost more but is better.
4.I think it does, it can save the customers time and the suggestion may be great and it would help the customer in the search for their needs.
5. Sometimes, I feel pressured because somtimes I am going into the store for one specific item and I already know what I want and what I want to buy. The salesperson can just be annoying.
1. Selling without being agressive or straight forward
2. Because it allows you to make more sales and increase your net profit
3. Suggestion selling is offering the customer a product that goes along with the product that they are already buying, and upselling is getting the customer to buy a product that is better than the product that they are already planning to buy
4. Yes, the customer will feel like they got a better deal by getting a product that helps out with the product that they are purchasing
5. Only when im buying a product that I have alot of knowledge in, but if it is a product that I have no past with, I appreciate having the advice and other items that help out with my new product.
1.Suggestion selling is easy and an open oppurtunity. Don't be pushy and overbearing because it's just a suggestion.
2. It is important because it makes the customer happy and gives the company more dollars everytime the customer goes to the counter.
3. Suggestion selling is a different product that compliments the original. Upselling is upgrading the original product to any even better product.
4. Customers should value it because it could inform us of something that could add or enhance our product.
5. Sometimes I feel pressured becuase it doesn' feel like a suggestion, but that I'm being forced to buy it.
1. dont be too forceful when you are suggesting that the customer buy something. Let them know that they are more than just a customer to you.
2. It gives a business many opportunities to sell a product while the costomer is in the store
3. suggestion selling is suggesting a new product to a customer and upselling is suggesting that the customer buy some thing to go along with what they have already bought.
4. I think it does, a customer can make more desirable purchases due to some one suggesting the products to them.
5. Sometimes, I think it all depends on how they come about the suggestion. Some people dont really know a lot about their product and then they just say buy it because its in their store and they will make money.
1. To make sure you aren't pushy, or to overpowering when you are trying to sell to someone.
2. It enhances the stores sales and the customer's experience with the product.
3. Suggestion selling is suggesting a complementary item to go along with the already purchased item.
4. Sometimes, if the salesperson is knoledgeable and teaches me about a product that will help.
5. I feel pressure if they are too aggressive and overpowering. If they force me to make a decision, i feel pressured so i say no.
1. The narrator means that you shouldn't push the customer into buying anything and don't be really aggressive.
2. It is important because it can increase your sales and help the customer out.
3. Suggestion selling is when the salesperson suggests something that is complementary to the product they are purchasing. Upselling is recommending a better version of what they are buying.
4. Yes, it saves them time because they might end up buying that product later on anyways and it gives them a better experience with the store.
5. Sometimes because they want you to buy something else and you feel like you have to sometimes and its annoying.
1) he means to not try to pressure the customer into buying something but to make him feel like the extra perchase is needed.
2) it makes the customer feel like they are saving time, and you get more products sold.
3) suggestive selling is whem the salesperson trys to convince you to buy more products, upselling is when the salesperson trys to get you to buy a better product than the one you have.
4) yes, it helps the customer make better decisions
5) no i dont, i simple say no if i dont need the product or if i dont have enough money.
1. Dont be pushy or aggresive, just calmly show the customer options that they might enjoy
2. because suggestion selling is how you can increase your dollar per customer amount
3. suggestion selling is just suggesting compliments, upselling is like suggesting upgrades for the product you want.
4. As long as its done right and its not too pushy or aggresive then it is very valueable to the customer
5. If the salesperson does it right then i dont feel pressured but if done wrong it could turn out to be a very bad experience.
1. The narrator means that to make sure the sell is soft and that they are not pushy and make the customer forced to make a decision.
2. It is important because it makes the customer and the company makes more and more money when going up to the front counter.
3. Suggestion selling is a different product that compliments the original. Upselling is upgrading the original product to make it even better.
4. Yes it does because the customer is going to buy the product in which the company is making money off of them.
5. I do not because I take my time making decisions and don't need to feel rushed by someone trying to sell me things, so when they said do you need help with anything, I say no I am fine thankyou
1) The narrator meant that the salesperson should be kind and polite and do should not be pushy when trying to sell them another item.
2) Suggestion selling is important because it allows the company to earn more money buy selling more products.
3)Suggestion selling is where you sell another product that makes the first product you purchased more enjoyable. While upselling is selling the best type of the certain product.
4)Sometimes I feel pressured because they make it sound as if I must buy that product. But other times I appreciate suggestion selling because what they suggest is makes the original product more enjoyable.
1.taking it easy
2.because it offers you more than what your lookinh for
3.
4.yes
5.yes.because its gonna make me want both items
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